Program Outline

Medical Office Assistant/Outline

• Answering the Phone

• Booking/Confirming Appointments 

• Room and Patient Preparation for the Doctor

• Billing; including Submission, 

• Reconciliation, Printing Reports, and Third Party Billing 

• Worker’s Compensation Board Procedures           

• Electronic Funds Transfer Technology

• Filing Systems

• Mail Document Sorting and Detailing

• Making Referral Appointments

• Computer Software Programs and Applications (Billing Systems and        

      Microsoft Programs)

• Ordering Supplies

• Scanning Test Results

• Requisitions and Forms

• Job Search/Resume

• Sanitation Procedures and Introduction to Instruments (Aseptic and Sterile Technique)

• Making Bank Deposits

• Procedure for Phoning in Patient’s Prescriptions to Drug Stores

• Medical Terminology

• Abbreviations

• Discussing Job Interviews 

• Assistance in Minor Surgery Room

• Simple Dressing Change Procedures

• Discussing Real-life Scenarios that Occur within the Medical Office Assistant Field

• First Aid Kit Comprehensive Coverage

• Typing Skills 

• Dress Code

• Audio Dictation 

• Health Information Act/Scanning


 



Medical Office Assistant Unit-Clerk/Outline



 • Answering the Phone

• Answering the Phone

• Booking/Confirming Appointments 

• Room and Patient Preparation for the Doctor

• Billing; including Submission, 

• Reconciliation, Printing Reports, and Third Party Billing 

• Worker’s Compensation Board Procedures           

• Electronic Funds Transfer Technology

• Filing Systems

• Mail Document Sorting and Detailing

• Making Referral Appointments

• Computer Software Programs and Applications (Billing Systems and        

      Microsoft Programs)

• Ordering Supplies

• Scanning Test Results

• Introduction to Instruments (Aseptic and Sterile Technique)

• Making Bank Deposits

• Procedure for Phoning in Patient’s Prescriptions to Drug Stores

• Medical Terminology (MOA)

• Abbreviations(MOA)

• Discussing Job Interviews 

• Assistance in Minor Surgery Room

• Simple Dressing Change Procedures

• Discussing Real-life Scenarios that Occur within the Medical Office Assistant Field

• First Aid Kit Comprehensive Coverage

• Typing Skills 

• Audio Dictation 

• Health Information Act/Scanning

• Requisitions and Forms

• Job Search/Resume

• Nursing Unit Clerk 

• HUC Professional practice 

• HUC Admit Transfer and Discharge

• Pulse Site, Stethoscopes, Blood Pressure

• HUC Professional communication

• HUC Transcribe and process doctor's orders

• HUC Chart management 

• HUC Receive visitors and answer the telephone

• HUC Maintain hospital equipment and drug inventory

• HUC Clinical preparation

• HUC Clinical Practicum  

• Coordination of Emergency Protocols

• HUC Medical Terminology II

• HUC Abbreviations

• Infection Control

• Pharmacology

• Medical Transcription and Net Care

• Sanitation Procedures  


Medical Office Assistant Online/Outline

• Answering the Phone

• Booking/Confirming Appointments 

• Room and Patient Preparation for the Doctor

• Billing; including Submission, 

• Reconciliation, Printing Reports, and Third Party Billing 

• Worker’s Compensation Board Procedures           

• Electronic Funds Transfer Technology

• Filing Systems

• Mail Document Sorting and Detailing

• Making Referral Appointments

• Computer Software Programs and Applications (Billing Systems and        

      Microsoft Programs)

• Ordering Supplies

• Scanning Test Results

• Requisitions and Forms

• Job Search/Resume

• Sanitation Procedures and Introduction to Instruments (Aseptic and Sterile Technique)

• Making Bank Deposits

• Procedure for Phoning in Patient’s Prescriptions to Drug Stores

• Medical Terminology

• Abbreviations

• Discussing Job Interviews 

• Assistance in Minor Surgery Room

• Simple Dressing Change Procedures

• Discussing Real-life Scenarios that Occur within the Medical Office Assistant Field

• First Aid Kit Comprehensive Coverage

• Typing Skills 

• Dress Code

• Audio Dictation 

• Health Information Act/Scanning